View in browser
[STYLE] Top Border
Use the Winter Seasonal to successfully target more key customers.
Kick off the new year by cost-effectively targeting Lapsed, Inactive and even New customers for three full months via Honda's proven Seasonal program.
Enrollment Period:
Ends on Oct 16, 2015
Campaign Period:
Jan 1 – Mar 31, 2016
Targeted Customers:
Lapsed & Inactive
Seasonal Co-Op:
Applies to Lapsed
& Inactive customers
Billing Cycle:
Appears on the January
Parts Balance Forward Statement
[STYLE] Top Border
2015 WINTER
SEASONAL RESULTS:
[STYLE] Dotted White Border
ROI: $26:1
AVG CP $/RO: $249.91
Total Response Rate: 6.9%
Lapsed Response Rate: 7.0%
Inactive Response Rate: 3.0%
[STYLE] Bottom Border
 
Let the Warranty Customer Retention program help you boost traffic and save money.
Talk about a win-win! Now you can follow up with customers who were either Lapsed or Inactive prior to their warranty repair with competitive service and parts offers for 12 full months. And you'll save money doing it—thanks to free emails and generous discounts for qualifying customers.
Program & Enrollment Details
1. Program Life:
Oct 26, 2015 – Oct 31, 2016
2. Required Service Offer:
$19.95 Standard Oil & Filter Change or lower
3. Required Parts Discount:
15%, 20%, or 25% OFF
4. CSE Offers:
120-day expiration
5. Email / Direct Mail Offer:
90-day expiration
6. One-time Enrollment:
Ends on Oct 16, 2015
[STYLE] Top Border
BENEFITS INCLUDE:
[STYLE] Dotted White Border
CSE Service Offers: FREE
Emails*: FREE
Direct Mail*: 66¢ per pcs.
[STYLE] Bottom Border
* Email or Direct Mail will be
determined based on customer's
communication preferences.
Enrollment Period Timeline
[STYLE] Bottom Border
Plan for success in 2016. Enroll in both!
Winter Seasonal
Click Service on the Main Menu > Marketing > Lifetime Customer Care (LCC)
> Service Prospecting System > then Seasonal > New
Warranty Customer Retention Program
Contact your Marketing Consultant today at (800) 466-1810 to enroll.
To enroll or for further assistance call Honda Program Headquarters
at (800) 466-1810.